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New Mexico State University
FAQ & Feedback
For questions/comments/concerns regarding Account Activation, Account Maintenance, or the Phonebook:

Q: My office phone number still list from my previous department.
Please contact the Human Resources at (575) 646-8000 or email hrhelp@nmsu.edu if your work information is incorrect.

Q: Need help with Account Activation, login in to websites, or password/passphrase/2FA authentication issue?
Please contact the Help Desk at (575) 646-1840 or email Help Desk for assistance.
    HELPDESK LOCATION: Hardman Jacobs Undergraduate Learning Center Room 105
    PHONE: (575) 646-1840
    Monday - Friday 8:00 AM - 8:00 PM
    Saturday 10:00 AM - 3:00 PM

    ICT Virtual Helpdesk (Open Zoom Lab)
    Zoom Link: https://nmsu.zoom.us/my/icthelpdesk
    Or meeting ID: icthelpdesk
    Zoom with us Monday - Friday 8:00 AM - 5:00 PM

Q: Need help with your computer equipment?
Student Tech weblink: https://studenttech.nmsu.edu
ICT weblink: https://ict.nmsu.edu
ICT KnowledgeBase: https://kb.nmsu.edu

Q: Need help with other NMSU services?
NMSU website link: https://www.nmsu.edu

Q: No access to email?
Use the feedback form below. If you are a student/employee please use your NMSU email address or include your 800-xxx-xxx NMSU ID in the message box.

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