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New Mexico State University
FAQ & Feedback
For questions/comments/concerns regarding Account Activation, Account Maintenance, or the Phonebook:

Q: My office phone number still list from my previous department, how can I get it updated?
Please contact the Human Resources at (575) 646-8000 or email if your work information is incorrect.

Q: Need help with Account Activation, login in to websites, or password/passphrase/2FA authentication issue?
Please contact the Help Desk at (575) 646-1840 or email Help Desk for assistance.
    HELPDESK LOCATION: Hardman Jacobs Undergraduate Learning Center Room 105
    PHONE: (575) 646-1840
    Monday - Friday 8:00 AM - 8:00 PM
    Saturday 10:00 AM - 3:00 PM

    ICT Virtual Helpdesk (Open Zoom Lab)
    Zoom Link:
    Or meeting ID: icthelpdesk
    Zoom with us Monday - Friday 8:00 AM - 5:00 PM

Q: Need help with your computer equipment?
Student Tech weblink:
ICT weblink:
ICT KnowledgeBase:

Q: Need help with other NMSU services?
NMSU website link:

Q: No access to email?
Use the feedback form below. If you are a student/employee please use your NMSU email address or include your 800-xxx-xxx NMSU ID in the message box.

* Required Fields
Type all letters before the last occurrence of e in lodgers.
Answer: *